Privacy Policy
Who We Are and Scope of this Privacy Policy
We are Life Advisors and Development, a U.S. company, collectively referred to as "we" or "Life Advisors" in this Privacy Policy.
In this Privacy Policy, we explain what personal data we collect from visitors to the Life Advisors websites and/or properties that link to this Privacy Policy.
It is important to note that this Privacy Policy does not apply to any other data, such as any personal data that may be included in the files, documents, recordings, and similar data that we maintain on our customers' behalf, as well as any other information our customers may upload to their Life Advisors account in connection with their use of our Services. For the avoidance of doubt, we process customer Content, including any personal data which may be included therein, solely for the purpose of providing and operating our Services to our customers and only in accordance with their written instructions.
Data Categories and Collection Purposes
When you visit our website and/or use our Services, you provide the following categories of personal data to us:
- Customer Account and Registration Data is data you provide when you create your account with us, request support or technical assistance, which typically include first and last name, user's image (optional), billing data, and a valid email address. We need this data to provide the Services to you, to maintain and support your account, as well as to collect payment.
- Service Data (including Session, Location and Usage data): When you visit our website and use our Services, we receive data that you or others voluntarily enter, as well as data that is automatically logged by the website or Service – for example, duration of session, connections made, hardware, equipment and devices used, IP addresses, location, language settings, operating system used, unique device identifiers and other diagnostic data. We need this information to provide, operate, and improve our Services. We collect location-based data for the purpose of providing, operating, and supporting the Service and for fraud prevention and security monitoring; you can disable location data transmission on mobile devices at any time by disabling location services from the settings menu on your device.
We strive to limit the types and categories of personal data that is collected from, and processed on behalf of, our users to include only information which is necessary to achieve the purpose(s) for which it was collected and we do not use personal data for additional purpose(s) which are incompatible with their initial collection. In other words, we have measures and policies in place designed to ensure that we only collect and process information from our users that we believe is necessary to operate and provide them with a world-class Service.
How We Use Your Data
We use the data we collect from visitors to our websites to: (a) provide and operate our Services; (b) address and respond to service, security, and customer support needs; (c) detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; (d) comply with applicable laws and administrative requests, protect our rights, assert and defend against claims; (e) fulfill contracts; (f) maintain and improve our Services; (g) provide analysis or valuable data back to our customers and users; (h) assess the needs of your business to determine and promote other Life Advisors products which we believe may be helpful to you; (i) provide product updates, marketing communications, and service data; (j) conduct research and analysis for business planning and product development.
Analytics, Cookies and Other Web Site Technologies
We continuously improve our website and Services through the use of first- and third-party cookies and other web analytics tools, which help us understand how our visitors use our websites, desktop tools, and mobile applications, what webpages, features and functions they like and dislike, and where they may have run into problems which need to be addressed.
Data Sharing
We DO NOT share your personal data.
Changes
We update this Privacy Policy from time-to-time to reflect changes to our personal data handling practices or respond to new legal requirements and will post updates here. However, if we make any material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website and additionally notify you by email (sent to the e-mail address specified in your account) for your approval prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Children's Privacy
Life Advisors webpages are intended for general audiences – we do not seek through our sites to gather personal data from or about persons that are sixteen (16) years of age or younger. If you inform us or we otherwise become aware that we have unintentionally received personal data from an individual under the age of sixteen (16), we will delete this information from our records.
Contact Us
If you have questions or requests relating to personal data or privacy, please contact us via email at contact@lifead.com.